Store Policy

Payment Methods

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• Accepted Payments: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

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Order Changes and Cancellations

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• Changes and Cancellations: If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but if your order has already shipped, we may not be able to make changes.

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Customized Gift Options

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• Customized Gifts: We offer customized gift options for special occasions. You can choose from a variety of our premium tea blends and packaging options to create the perfect gift.

• Processing Time: Customized gift orders take 45-60 days to process after finalizing the order. Please note that the minimum order quantity for customized gift boxes is 50.

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Packaging

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• Eco-Friendly Packaging: Our teas and gift boxes come beautifully packaged with raffia, adding a touch of elegance and charm while being environmentally friendly.

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Contact Us

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If you have any questions or need assistance, please reach out to our customer service team:

• Email: info@enchanted-teas.com

• Address: P.O Box 55845, Shoreline, WA 98155, USA

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We are available Monday through Friday, 9 AM to 5 PM PST. Thank you for choosing Enchanted Teas!